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HELP CENTER

Find answers to common questions and get the support you need with our products and services.

Frequently Asked Questions

How do I track my order?

You can track your order by logging into your account and visiting the "Orders" section. Alternatively, you can use the tracking number provided in your shipping confirmation email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.

How can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We process orders quickly, so we cannot guarantee that changes can be made once your order has been processed.

Contact Support

Our customer support team is available to assist you with any questions or concerns.

Email Support:

support@ajtrend.com

Phone Support:

+(84) 456-6789 (Monday-Friday, 9:00 - 22:00)

Response Time:

We aim to respond to all inquiries within 24-48 hours.

Self-Service Resources

Shipping Information

Learn about our shipping methods, delivery times, and tracking information.

View Shipping Policy →

Returns & Exchanges

Find out how to return or exchange items and our refund process.

View Return Policy →

Account Management

Learn how to manage your account, update information, and track orders.

Go to My Account →

Privacy & Terms

Review our privacy practices and terms of service.